Shipping

Orders placed before 2 pm (CET) are processed the same day; after 2 pm, the next business day.

We take 1–2 business days to carefully prepare your order before shipping. Orders made on weekends or holidays are shipped the next business day.

As soon as your parcel leaves our studio, you’ll receive an email with tracking info – so you can follow every step of the delivery.

All items are shipped together in one secure package per address (no partial deliveries).

We ship with bpost, DHL international, deutsche Post or PostNL.

Shipping costs are calculated and displayed on the checkout page before you complete your order.

🛈  Gift cards are sent by email and are not included in the shipping cost calculation.

Please note

• The transit times listed are estimates and may vary by country.

• International orders may be subject to customs duties or taxes – these are your responsibility and may delay the delivery. Please check with your local customs office before ordering.

Not sure if we ship to your country, or have questions? → Reach out via our contact form or write us at shop@moonsoon.world.